We can currently only ship to the UK but this may change in the future.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Shipping costs will be calculated based on the weight of the order.
If the order reaches £50 or more, shipping is free.
We offer two delivery services. Standard delivery is 3 - 5 days, Speedy delivery is within 2 working days. This is tracked through MyHermes.
We will always endeavour to reduce waste by reusing boxes and packaging materials. Where possible we use paper tape instead of plastic tape and shredded paper instead of bubble wrap.
Click & Collect
If you would like to Click & Collect from our Brighton store, you can select to do so at the checkout page. You will receive an email when your order is ready for collection with further details to book in a collection time.
You may return most new, unopened items within 20 days of delivery for a full refund. This can be online or in store.
We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If returning an item in store please bring proof of purchase email, you do not need to print this off. If you are returning an item after the 20 days you can exchange the item instead provided the returned item was purchased with the last 90 days and is in the same condition it was purchased.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.